Terms & Conditions
Last Revision: 11/06/20
Overview
The following outlines definitions and specifications on different terms and agreements outlined on the website. For service-level information, please see out Master Service Agreement.
Money-Back-Guarantee
The Launchr Guarantee states that if a customer is not 100% satisfied after their purchase and would like a refund, that Launchr would return 100% of their payment back to them. The details to that are as follows:
- Customers may request a refund for any reason, no questions asked
- All requested refunds will be returned to the customer within 30 days of the request
- A refund request may be made up to the point that development begins which is usually 3 days after kickoff.
This means that a customer may go through the asset collection process as well as the entirety of the kickoff process and still receive a full refund.
Cyber Monday Sale Details
The Cyber Monday deal includes 20% off all website products. This includes all marketing and ecommerce websites as well as all add-on's. In order to ensure a timely development and turnaround on projects, clients are required to deliver all content within 3 weeks. If they are not, then the discount will be waived. This is done to avoid a product being purchased but not started for several months.